Payment and Delivery
Free delivery within Austria is available for orders above a net value of € 500. For all other orders we charge delivery costs.
Free delivery to Germany is available for orders above a net value of € 800. For all other orders to Germany we charge delivery costs (€ 12,- a package up to 31 kg).
For deliveries abroad costs are ex works - except for Germany.
Delivering our soaps in larger packaging units (carton without protective packaging) rather than the original sales boxes is only possible for our block soap, which we deliver with GLS. All other soap shapes not packed in original boxes are sent on pallets.
In Austria and Germany order payment is possible via direct debit less a discount of 2% and prepayment less a discount of 2%.
For all other countries payment is prepayment less a discount of 2%.
Minimum order volume for first order is € 250,-. For small consignments below a net value of € 70,- a processing fee of € 2,90 will be invoiced additionally.